"P a t h e t i c" is right, for someone to use this forum to strike out and attack that woman who was doing her job and might possibly have saved even more lives in how she was able to draw out the needed info from the caller. And here you are, trying to becoming another one grasping at her own 15 minutes of fame at the expense of other peoples tragedy (ie, YOU have a personal relationship with this family and YOU are an expert who wants to see that dispatcher with whom you obviously have a personal problem with,trashed - job jealousy?) If you really care so much for Kayla, SHUT UP and just keep her in your prayers.

Speaking for myself, my comments on this article are in response to Marie's need to choose an inappropriate place to lash out at the dispatcher. Every time I'm answering a comment on this article, I feel I'm being as disrespectful as she started off. This article should only have had positive comments directed towards Kayla, but some people lack the class and want to pick a fight regardless of others feelings. If you still don't get my point - its like someone ruining another person's wedding; like going to someone's house for a party and starting a brawl - that's NO CLASS. Take your gripes somewhere else - not this article.
And, as you said elsewhere "Just keep in mind curious people read comments on a subject close to them." Again, yes, I agree - the people you have a problem with commenting on here all live in Strongsville and feel deeply for what has happened to that family, one of our own.
So can we all please quit bickering HERE, and just hope and pray for Kayla's peace and comfort? This negativity HERE is counterproductive.