AVOID THIS PLACE!!!!
I had a massage on 8/13/2012. I was displeased with the service and policies over gift card usage at the spa, so I posted my experience on Facebook. The owner of the business then called me on 8/17/2012. I thought okay, he’s calling to fix the situation, right? NO, that was NOT the case. The owner called me to tell me that I was WRONG, I was a HORRIBLE CUSTOMER and asked me IF I COULD READ!!!! Are you freaking kidding me???? What kind of customer service is that? How do expect to keep customers coming back when you treat customers like that? Today’s Touch has lost my business and the business of all my family and friends. I will not be treated like that and I will make sure that I inform everyone else that I can of how the owner of this business treats his customers. The owner’s actions and comments were completely unacceptable!!!
This is the worst place ever to get a massage . I schedule with a female for a massage and when i arrive for my appointment they told me that all they have available is a male therapist when clearly said i wanted a female therapist. this is unacceptable they could of at least called and i would of reschedule for another day. But of course all they want is money poor costumer service no apology no nothing but yet they ask if i wanted to buy a gift card .... are you kidding me ..... i would no recommend this place to nobody ... I will preferred to go back to massage envy ....