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Cleveland Water

Friday, May 25, 2012

UPDATE: Strongsville Family to Have Water Turned on Today

Cleveland to restore service for 30 days while issues are resolved

A Strongsville family living without water since May 16 will have the service turned back on today, a Cleveland Water spokesman said. Jason Wood, chief of public affairs for the water department, said crews were on their way to the house this afternoon to turn on the water because of the family's medical dispensation. "We'll get the water turned back on today," Wood said. He said that while investigators still aren't finished looking into the four-year-old case, the department has authorized a 30-day turn-on. Bill Kochock told Strongsville Patch that he and his wife have been talking with Cleveland officials for several years about the billing issue, which he said started with "an enormously high" bill in 2008.  He said the matter was …

joe simonton

4:01 pm on Friday, May 25, 2012

good job to whichever reporter bothered the water department enough to get them to actually do something   more ›

Family Living Without Water after Billing Snafu

Strongsville residents have been without service since May 16 and are now desperate for help

A Strongsville family has been living without water service since May 16 after what they describe as a billing snafu with the Cleveland Division of Water. Bill Kochock said his family has tried for four years to straighten out the billing situation. "My wife uses a breathing machine that requires water, and we take diabetic medicine. There are five of us living here, and we are very thirsty. We are not sleeping good, or eating good, feeling light headed, and licking our lips a lot," Kochock wrote in an email. He said his family -- inlcuding his wife, Delores, two adult sons and his sister -- lives on disability. For the last week and a half, they have been getting water from Bonnie Park to flush their toilets and have used the small amount…

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Debbie Palmer

10:25 am on Saturday, May 26, 2012

Dave, good questions. It's a very complicated story. They're paying rent to the court now because the house is in foreclosure. And there's an updated story in which Cleveland Water responds -- they've turned the water back on and will not hold the family responsible for the past debt.   more ›

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